Lisa Miller
Lisa Miller is a fractional Chief Insights & Innovation Officer who helps organizations uncover what customers and employees are really thinking—and translate those insights into smarter strategies, stronger cultures, and sustainable growth. She partners with founders, executive teams, and boards to bring clarity to complex decisions, helping organizations anticipate change rather than react to it.
With deep expertise in consumer research, strategic planning, and innovation, Lisa helps leaders answer the questions that matter most: What does this mean? What should we do next? Her work combines quantitative and qualitative research with facilitated strategy sessions, customer segmentation, innovation workshops, and organizational reinvention to create actionable growth strategies grounded in evidence rather than assumption.
Lisa’s work spans brand identity, advertising effectiveness, new product innovation, customer experience, strategic segmentation, and organizational transformation. She is equally comfortable helping organizations understand evolving consumer behavior, identify emerging opportunities, or align leadership teams around a shared strategic direction.
In addition to her advisory work, Lisa is the creator of The Business of Joy™, a proprietary framework that combines research, keynote presentations, and executive workshops to strengthen organizational culture, accelerate reinvention, and build lasting momentum. She is particularly recognized for helping organizations navigate generational change, including her work on Gen Z engagement and the Five C’s of Connection.
Known for turning insight into action, Lisa helps leadership teams move beyond data collection to make confident decisions that strengthen brands, cultures, and long-term business performance.